Important Facts
Isha Adhikari Sep 27, 2024 1K Reads
Organizational behaviour is the foundation of any organization that helps in the main execution of projects or any tasks. It plays a vital role in the success and functionality of any organization or business firm. It studies how an employee works or behaves in an organization as an individual or within a team.
It covers different aspects of an individual, including behavior, communication, decision-making ability, leadership quality, problem-solving skills, organizational management techniques, work management, motivation, etc. In this blog, we will explore the true meaning of organizational behaivour, its importance, and other aspects of it. So! Let’s get started.
The true meaning of an organizational behaivour is how an individual behaves within the organization. It is something that impacts the overall organization and its overall work management or efficiency. Let’s explore how an organizational behaivour can affect an organization’s effectiveness positively.
Organizational behaivour is the key that leads to the enhancement of the overall organization's productivity. As mentioned above, it is a study that involves the observation of the employees’ overall behaivour within the organization. Employees must have an idea about the main agenda of the organization. This will not only help them to enhance their work efficiency.
Also, building trust within the team leads to great work productivity and collaboration among the team members. Hence, this thing builds an environment of motivation, leadership, and communication in the organization. And in the end, all these factors can contribute to the efficiency of the organization.
Organizational behaivour is one of the greatest mantras for effective leadership. Leaders who know the value of the organizational behaivour and have an in-depth understanding of it can contribute to the success of the company. It can also lead to a positive behaivour among the employees, resulting in a positive work environment.
And to motivate the team members and helping them to guide in achieving their goals is the key responsibility of a team leader. In short, a deep knowledge of organizational behaviour is crucial for a superior to inspire and motivate them to achieve common goals.
Improved communication is the cornerstone of organizational behaivour. Open & clear communication channels result in better relationships among team members. It also helps to build trust within the team. Helping in creating a cohesive work environment in the organization.
All the team members, including the team leaders, must know the importance of clear communication. The impact of open and clear communication can lead to more clarity and fewer conflicts & misunderstandings among the team members, leading towards a harmonious workplace.
Conflicts are something that can naturally occur within the team. However, if the team members keep the organizational behavior in mind, then they can easily resolve any conflict among the team.
For resolving any conflict among the team, it is very important to understand the reason behind the conflicts. Then to understand the perspective of all the team members and provide them with the required resources and strategies to solve the conflicts. This technique of organizational conflict resolution can minimize the disputes within the organization and maintain a positive workspace.
Organizational behaivour is all depends on the overall performance and productivity of the employees. Hence, in order to boost the efficiency of the employees, you must make them valued, reputed, understood, and supported within the organization. Remember, as long as the employee feels valued, they are likely to be satisfied and happy with their jobs.
It is important to understand the factors that influence job satisfaction, such as motivation, leadership, and organizational culture, which can lead towards a great level of employee engagement that can help in the overall organizational growth.
You are living and working in a frantic and fast-paced world. Hence, keeping an eye on adaptability and change management has become an essential task for organizational overall success. Organizational behaivour helps to give an insight into how the organization and its employees deal with sudden and drastic changes, such as the latest technology, new teams, new policies, etc., and how they search for an effective and quick solution to deal with changes. Organizations can manage transitions more skillfully and reduce resistance to change by taking a human-centered approach to change.
The culture of an organization says a lot about its behaivour. What is the company’s culture? What norms, rules, and regulations are followed by the company, and how effective is the organization’s performance? These are all the main elements of any organization’s culture. By understanding these elements, organizations can improve the work efficiency, productivity, and quality of decisions and minimize the biases and conflicts within the organization.
Decision-making and problem-solving are the two aspects that lie under the organizational behaivour. It helps in building the decision-making & problem-solving attitude among the employees.
And it is very crucial to understand the individual and group decision-making dynamics. Organizations can improve the quality of decisions, minimize biases, and enhance problem-solving capabilities.
The organizational behaivour depends on the ethical behaivour and social responsibility of that company. How the employees of the company follow the code of conduct and ethics of the organization. Also, the organizational behaivour of any company is dependent on how socially responsible it is. Hence, it is important to establish a trustworthy and positive behaivour among the stakeholders. Also, taking care of your
surroundings and environment are very crucial to succeeding in an organization.
Perception is something that plays an important role in shaping how an employee acts in an organization as an individual or within a team or group. It is also the understanding level of the employee that means how an employee perceives and is serious about achieving the organizational goals or objectives.
Your past work experiences, office culture, and team environment can influence the perceptions. For example, an employee from a positive and good working environment would perceive the tasks positively, which may lead to positive outcomes and the company's success. On the other hand, a negative perception may result in conflicts, misunderstandings, and a toxic work environment that may lead to business loss or an organizational downfall.
Therefore, it is the primary responsibility of the team leader to observe each employee’s perception of the organization and try to resolve any obstacles they may encounter while working in the team or in the organization. This practice may not only lead to better performance and stronger bonds but also lead to long-term organizational success.
An organizational behaivour may depend on certain concepts, which are listed as follows:
An organization may face a lot of challenges while running a business, which may lead to major conflicts if not resolved properly. Here is a list of a few challenges that an organization may face:
Every organization may consist of a diverse range of employees. And every employee has a different perspective on doing a certain task, which may lead to conflicts which may lead to a negative impact on the overall team’s performance. Hence, it is important to manage this diversity among the employees. Another important task is to maintain a motivated environment among the employees in this ever-changing and challenging work environment.
Maintaining effective communication between the employees and the supervisors or higher management is also a challenge, as the lack of communication may lead to misunderstandings and major conflicts, which may impact the organization’s overall performance scale.
Organizational behavior theories are made for a better understanding of an organization. Many organizations implement these theories in order to maintain the decorum in the organization.
The organizational behaivour is associated with the scientific management theory by Fredrick Taylor. It is a method through which organizations can improve their overall work efficiency, which will result in high productivity.
According to Taylor’s scientific management theory, there should be a strict and disciplined environment within an organization. Superiors must have an eye on the performance of their subordinates and juniors. Workers should be paid based on their overall work performance.
The organizational behaviour leadership theories explain how a leader in an organization influences, motivates, and leads the individuals or the team members. These theories explore various leadership styles, behaviors, and traits that impact organizational effectiveness.
Here are some key organizational behavior leadership theories:
However, the behaivoural theory doesn’t consider the impact of situational factors on leadership behavior:
However, the situational leadership theory can make it difficult to assess the maturity level of employees accurately.
The key components of the transformational leadership theory are as follows:
However, the transformational leadership theory may be too idealistic and difficult to implement in all organizations.
The key components of the transactional leadership theory are as follows:
However, the transactional leadership theory lacks focus on innovation, employee growth, and long-term development.
The key components of the leader-member exchange theory are as follows:
The leader-member exchange theory directly influences the overall work performance, job satisfaction, work retention, etc.
However, the leader-member exchange theory can lead to favoritism or perceived bias within teams.
The key components of the servant leadership theory are as follows:
However, the servant leadership theory may find it difficult to balance serving others with achieving organizational goals.
Here are the listed leadership styles every leader should implement to achieve excellent outcomes.
However, the path-goal theory may make it difficult for leaders to continuously adapt their style to each situation.
The key components of the charismatic leadership theory are as follows:
However, the charismatic leadership theory can sometimes lead to dependence on the leader rather than empowering employees.
These leadership theories help organizations understand different leadership styles and how to apply them in various contexts to improve employee performance and overall organizational success.
Organizational behaivour can be studied through a various range of approaches that make it easy to understand how an employee acts as an individual or in groups within an organization. A few key organizational approaches are listed below.
There are 7 models of organizational behavior, and every organization follows different models of organizational behaviour. Here are the listed models of organizational behavior that are practiced by different organizations.
1) Feudal Model
First, the feudal model states that an employee is an inferior element of the organization. And except for a few employees, none of the employees should be included in every important task. This model usually overlooks the employees and offers less value to them.
According to this model, the employees or other workers should not be included in the important decision-making process. As per this model, all the decisions are taken by the superiors and leads, and the junior employees or other workers must follow them. Basically, an organization must run in a formal way to maintain an organizational behaivour within the company.
2) Autocratic Model
The autocratic model focuses on power and authority. Majorly focuses on the higher authority. It says that all the juniors must follow the orders of the higher authority. This model emphasizes more on the higher authorities and their responsibilities towards their subordinates.
The lower-level workers have less authority in the organization as compared to the upper-level. All the important decisions are made by the higher authorities only. According to this model, higher authority must have higher knowledge and skills. On the other hand, lower-level workers have fewer knowledge and skills.
3) Custodial Model
The custodial model primarily focuses on the economic resources available to the employees in the form of salaries, which means providing them with competitive pays as per their ability and performance to ensure their stability in the organization. Medical benefits should be offered to each employee to ensure they have a good health status and other rewards. It is a way to motivate the employees to uplift the organization's overall productivity.
This model believes that if the employee has the security of their job, then there is a possibility of trust building and honesty among the team. This model is based on rewards and recognition. This custodial model is practiced by vast organizations to boost overall performance.
4) Supportive Model
The supportive model of organizational behaviour depends on the leadership from the root level. As its name says, “supportive model" means it believes in maintaining a supportive and cordial relationship between superiors and subordinates. There should be friendly and supportive behaviour among the employees and team leaders.
This type of model is practiced by the public organization, as it depends on the leadership. It also focuses on the employees’ learning and skill enhancement in order to make them work so that their contribution can benefit the organization.
5) Collegial Model
The collegial model is a level-up of the supportive model. It is based on the teamwork and coordination among the team members. When every level of the organization works together towards a common goal, then they follow a collegial model. In this model, there is job satisfaction among the employees.
The positive partnership between employees and superiors plays a crucial role in the successful building of an organization. According to this model, there should be a friendly working environment, and it's the responsibility of the team leaders or superiors to create such a working environment. There should be a mutual decision-making process between the subordinate and the team leader.
This model also raises the thinking abilities of the employees by providing them with a serene working environment that leads to great ideas, technologies, and project generation. This model teaches colleagues to have a serious approach towards the achievements of the company’s common goal.
6) Human Value Model
This human value model focuses on human values and individual dignity. This human value mode is the opposite of the feudal model. According to this model, when the employees are treated well and have satisfaction and security in their jobs, they are more likely to work more effectively towards the achievements of the company.
This model believes in creating a trustworthy, respectful, friendly, and positive working environment for the employees by the organization and team leaders. It primarily focuses on the good health of the employees. It boosts their confidence and motivates them to work more effectively; there will be more chances of the fulfillment of the target efficiently. This model gives more priority to human value and dignity than economic value.
7) Contingency Model
The contingency model is considered the complex model, or Model Y, or hybrid model. It covers all the aspects in order to boost the organization's development and target achievement, including the behaivour of individuals, groups, and organizations.
This model suggests that different situations require different strategies to handle the problems. Basically, this model is very flexible and adaptable, which helps the employees to adapt and work accordingly to the changing environment.
It also benefits the decision-making process as it will encourage the leaders to make complex yet effective decisions according to the changing internal as well as external environment to meet the goals.
This model focuses on task-oriented leadership and relationship-oriented leadership that emphasizes the importance of strong relationships and trust building in order to make the workers work and achieve the common target of the organization.
The organizational behaivour is a process that helps to study how the employee acts as an individual or in the organization. This process involves understanding, predicting, and managing how people behave in organizational settings. It integrates various elements, such as psychology, sociology, and management, to enhance employee performance, job satisfaction, and organizational effectiveness.
Here are the key steps of the organizational behaivour process:
Organizational behaivour has its own importance, as it not only helps to maintain decorum in the organization but also provides the organization with several more benefits.
Those benefits are listed below:
Note: For a better and detailed understanding of the organizational behaviour, you can download the pdf link for the organizational behaivour notes and organizational behaivour case study
For any organization’s success, there must be a balanced organizational behaivour among the company. Always remember that every organization has its own rules and regulations, norms, and objectives, which must be followed by all the employees, from superiors to subordinates to lower levels of employees, so that targeted goals and objectives are completed effectively and within time.
Organizational behavior (OB) is the study of how an employee acts within an organization as an individual or as in a group and how these actions affect an organization's performance.
Here are the listed top 5 models of organizational behaivour:
1. Autocratic Model
2. Custodial Model
3. Supportive Model
4. Collegial Model
5. Human Value Model
The autocratic model of organizational behaivour is based on the power and authority. It says that all the juniors must follow the orders of the higher authority. This model emphasizes more on the higher authorities and their responsibilities towards their subordinates.
The supportive model of organizational behaviour depends on the leadership from the root level. As its name says, “supportive model" means it believes in maintaining a supportive and cordial relationship between superiors and subordinates. There should be friendly and supportive behaviour among the employees and team leaders. An example of organizational behaivour is as follows:
Example: Google can be a good example of a supportive model. As the managers at Google act as mentors who guide and support the employees, they help foster a culture of trust and collaboration.
The challenges to organizational behaivour are as follows:
Here are the listed organizational books by the top authors:
3 Years of Experience / Narrator
With 3 years of experience in content writing and copywriting and keen interest in voiceover and scripting, I, Isha Adhikari, am passionate about content creation and narration.
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