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IIM Certificate in Hospital and Healthcare Management

The IIM Online Certificate in Hospital and Healthcare Management is made to teach healthcare workers, including those in related fields, everything they need to know about managing hospitals and healthcare facilities. This program teaches participants how to make smart decisions, allocate resources, and lead effectively in healthcare companies. The course covers important topics like HR practices, financial concepts, and critical skills needed to work in the fast-paced world of healthcare. Focusing on real-life business use cases and simulations, trainees learn useful skills that will help them make a difference in the healthcare field and do their jobs better.
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IIM Online Courses in IIM Certificate In Hospital and Healthcare Management Course Subjects/Syllabus

The IIM Online Certificate in Hospital and Healthcare Management course was designed to ensure learners fully understand the most important ideas and methods in hospital and healthcare management. The training covers a lot of different topics and some of the most important topics on the schedule are:

Operation Excellence

  • Introduction to Operation Excellence
  • Process Fundamentals
  • Process Fundamentals
  • Operational Delivery in Hospitals
  • Project Management
  • Managing Quality in Hospitals
  • Lean Management in Healthcare
  • Optimisation in Healthcare
  • Facility location & Facility layout
  • Supply Chain and Inventory Management
  • Resource Allocation

Data Analytics

  • Data Visualization / Predictive Analysis

Operation Excellence / Data Analytics

  • Staffing & Scheduling

Business Ethics in Healthcare

  • Managing Ethics
  • Mental Health

Strategy and Entrepreneurship

  • Entrepreneurship
  • Family on Business
  • Stake Holder Management
  • Managing Board/Governance in the Organisation

Managing Behaviour in Healthcare / Strategy and Entrepreneurship

  • Change Management
  • Team Building & Leadership
  • Interpersonal Skill
  • Managing Self 
  • Conflict Management

Finance and Accounting

  • Basic Accounting
  • Financial Statements Analysis
  • Financial Aspects in Projects
  • Financial Management/Working Capital Management
  • Corporate Finance

Healthcare Special

  • Introduction to Marketing
  • Understanding new business challenges
  • Managing communication crisis
  • Managing Hospital
  • The Last mile-Healthcare delivery to rural India
  • Healthcare Business Model-A Study of an Organisation  
  • Role of Emerging Disruptive Technologies in HealthCare Services and Applications
  • Managing Service Organizations
  • Service Recovery
  • Managing Patient Experience and Relationships
  • Closing the Communication Gap in Physician Competency
  • Managing Difficult Encounters
  • Applications of Analytics/ Big Data Analytics in HealthCare Services
  • Dealing with the Media and Online Reviews
  • Handling Physician-to-Physician Communication
  • Digital Marketing for Healthcare

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Let's clear up some doubts

Yes, the program is intended to work with busy workers so they can get their studies done while still doing their jobs.

The program lasts 3 to 24 months so that people can finish it at their own pace.

The requirements require professionals or business owners in the hospital and healthcare and related fields to meet them. They must also have at least five years of experience in the field and the right educational credentials.

The course is on a cutting-edge Interactive Learning (IL) platform and can be accessed directly on PCs, laptops, tablets, or smartphones in Direct-to-Device (D2D) mode.

Participants will get a certificate from the Indian Institute of Management (IIM) when they finish the program.

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