Client Service Associate Job in Bangalore at Awwzo

Actively hiring

Client Service Associate Job in Bangalore at Awwzo

Awwzo

full time

start date

Immediately

CTC (ANNUAL)

3,20,000 - 4,00,000

EXPERIENCE

0 years

Apply by

August 31, 2025

2 days agoJob Bangalore1 Openings


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About the Job

We’re looking for a warm, empathetic, and energetic client relationship associate to be the first point of contact for pet parents. You’ll handle inbound calls and WhatsApp queries, answer questions, resolve issues, and help pet parents feel confident and cared for every step of the way. This is a high-impact role that directly shapes the trust and experience our customers have with Awwzo.

Key Responsibilities:

1. Handle inbound calls, WhatsApp, and other support channels
2. Explain Awwzo’s services, pricing, and booking process clearly and confidently
3. Resolve queries or concerns from pet parents with empathy and ownership
4. Coordinate with centre teams for smooth pickups, drop-offs, and in-stay updates
5. Maintain call logs and CRM records, and escalate issues where required
6. Contribute ideas to improve customer experience, communication flows, and

Why Awwzo?
1. Be part of a purpose-driven brand shaping India’s pet care industry
2. Work with a mission-first team from IITs, top startups, and pet care pros
3. Pet-friendly office- dogs are always welcome
4. Shape how India experiences pet parenting

Skill(s) required

MS-OfficeClient InteractionClient Relationship Management (CRM)Client RelationshipEnglish Proficiency (Spoken)

Acquire these Skills

Number of openings

1

About Awwzo

Awwzo is building India's first network of professional pet daycare and boarding centers. We're on a mission to make pet parenting joyful and stress-free by creating safe, loving, and fun spaces for dogs across the country. Backed by real experience and a deep passion for pets, Awwzo is set to redefine how India cares for its furry family members.


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